"Customer Service isn't just a department, it's who we are."
FREE Shipping: on all orders. No minimums. No codes. Just FREE!
FREE and EASY Returns: See return policy.
Price: Everyday low prices!
Convenience: Live Chat, email or order online.
Fast Delivery: Prescription medications upgraded to Priority Mail for FREE!
Customer Care: With our team of specially trained veterinarians, veterinary pharmacists, pharmacy technicians, customer support representatives and logistics experts, we will provide you the best service anywhere.
Quality: All of our products are backed by our 100% product guarantee. We provide only U.S. FDA/EPA approved medications, the exact same ones you would buy from your veterinarian. Our pharmacy has been licensed in the U.S. since 1981 and is Vet-VIPPS Certified..
Frequently Asked Questions
1. Do I have to sign up for a new account to order?
There is no need to create an account when ordering on our website. Simply click on a product, add it to your cart and checkout.
2. How do I order from your company?
Via website: To start shopping you can simply browse by category or by brand, or search by keyword to begin adding items to your cart.
3. How do I order my pet's prescription medications?
It's easy! Just select the medication and proceed to the checkout. As a licensed U.S. pet pharmacy, we are required by law to dispense only veterinarian authorized medications, so you will be asked during checkout to provide your veterinarians contact information for verification purposes. If you prefer, you may mail your pet's original prescription to us at:
Attn: Pharmacy
Pet Nutrition Products, Inc.
1631 Rock Springs Rd., Suite 323
Apopka, FL 32712-2229
Most customers receive their order within a few days, however, please note that if there is a prescription medication in your order, it may take longer for you to receive your package. This time will vary depending on how soon your veterinarian authorizes your pet's medication. See details
4. Does Pet Nutrition Products offer a product guarantee?
At Pet Nutrition Products, all of our products are backed by our Worry Free Guarantee. We stand behind every purchase you make with us. We Guarantee It!
5. I have never ordered prescription pet meds online, how do I do it?
Congratulations on making a big step towards saving money and time on your pets' medications! Click here to see just how easy it is.
6. Do you sell the same medications that I get from my vet?
Yes, we are a fully licensed U.S. pharmacy (since 1981) just like your vet is and sell the same exact medications and purchase them from the same manufacturers and distributors as your vet does. All of our medications are U.S. FDA/EPA approved and the freshest available. Our veterinarians and pharmacists are here to work with your veterinarian to ensure your pet receives the best possible treatment, and to give our customers a convenient source of prescription medications at the lowest possible cost. Our Pharmacy is Vet-VIPPS Certified and has been licensed in the USA since 1981.