Pet Nutrition Products is continually trying to improve our customers experience and welcomes any comments or suggestions you may have. Please let us know how we can improve our service to you. If you cannot find what you are looking for, please send us a product suggestion. As always, thank you for your support and allowing us to be your trusted source for pet health supplies.

Shopping at Pet Nutrition Products is always safe and private. Every credit card purchase is covered by our Safe Shopping Guarantee. Pet Nutrition Products also respects your privacy and is committed to protecting it. For more details, please see our Privacy Policy.

Pet Nutrition Products undergoes a rigorous daily inspection of our site and it's security through the Hacker Safe third party security program. According to the Hacker Safe seal: "Research conducted at the federally funded research and development center operated by Carnegie Mellon University indicates that sites free of all known vulnerabilities that can be remotely scanned for, such as those earning HACKER SAFE certification, will prevent over 99.99% of hacker crime." . . .learn more.

Every purchase you make at Pet Nutrition Products is covered by our Worry Free Guarantee. If you're not completely satisfied with any product you purchase from us, we will exchange it or provide you a full refund!

For a detailed information on our shipping policy, please visit our Shipping Information page.

To check on the status of an order and to obtain a package tracking number, simply click on the My Account link at the top right of every page of our site. From there, you will be able to view information about your order, Quick Reorder and manage your email preferences, etc.

To change or cancel an existing order, please contact our Customer Support Department immediately using the information below. Please be advised that orders are shipped very soon after placement, it will not always be possible to make changes once an order has be placed.

By law we are required to collect a 6.5% sales tax from all Florida residents. Sales tax will automatically be added during the check out process based upon the ship to address zip code.

Pet Nutrition Products Customer Support Department can be reached via toll free Phone, Fax, Email or Mail.

Phone
Customer Support Representatives are available Monday through Friday between 8:00 AM and 5:00 PM EST via our toll free number 866-4PET-HEALTH (866-473-8432).

Fax
407-386-8383

Email
Customer Support or general inquiries can be emailed to contact@petnutritionproducts.com. Inquiries will be responded to within 24 hours of receipt.

Mail
Customer Support
Pet Nutrition Products, Inc.
1631 Rock Springs Rd., Suite 323
Apopka, FL 32712